Thank you for visiting the Masterworks Festival website. We hope that you find our website to be a useful part of your product-buying experience. Please note that the services Masterworks Festival provides to you through this website are subject to the terms and conditions in the following Website Agreement, a contract between you and Masterworks Festival that explains the permissible and prohibited activities on this website.
If any information we have about you is incorrect or any information contained in this Legal Notice is inaccurate, we will gladly correct it. Simply Email us, noting the incorrect information and the correction. We reserve the right to verify the correctness of any information provided.
Acceptance of Terms and Conditions
The terms and conditions in this Website Agreement govern your use of this website. Please take a few moments to review this information product fully. By using this website, you agree that you have read, understand, accept, and will be bound by all of the terms and conditions in this Website Agreement, and you agree not to use this website in contravention of these terms and conditions.
This website is intended for use only by citizens of the United States of America (excluding unincorporated territories, Puerto Rico and Guam), eighteen (18) years of age or older, who have the capacity to enter into a valid contract; by accessing this website, you represent and affirm that you meet these requirements. Masterworks Festival reserves the right to amend any part of this website at any time without notice and without incurring any obligation unless prohibited by applicable law. Masterworks Festival will provide to you all notices as required by law in the event of such change. We encourage you to periodically review this Legal Notice and Website Agreement for amendments.
In compliance with the Children's Online Privacy Protection Act, Masterworks Festival does not knowingly or intentionally solicit or collect information from minors, and our marketing is not directed at minors. If we determine that a user is under eighteen (18) years of age and has submitted information by way of our website, we will immediately delete such information.
When we use the term Masterworks Festival, us, or we in this Website Agreement, it refers to Masterworks Festival and any or all of our affiliates.
Accuracy of Website Information
Masterworks Festival designed this state-of-the-art website to meet your product-shopping needs by providing you with accurate and up-to-date information about Masterworks Festival's inventory across the country. Despite our best efforts, however, it is inevitable that some inaccuracies may occasionally be present. Additionally, photographs of automobiles found on the Masterworks Festival website are photographs of the actual products; however, their color and general appearance may appear differently based on your monitor and color settings. Also, we may use stock photos for products if actual photos are not yet available. For this reason, please contact the store location where a product is located to confirm the accuracy of the contents of our website before you visit that store location. Further, Masterworks Festival reserves the right to change product pricing and specifications, as well as the terms of our guarantees and warranties without notice.
In addition, you understand and agree that the information provided on this website is advertising only and in no way constitutes an offer for the sale of goods or to provide a service. To this end, and to the extent permitted by applicable law, Masterworks Festival will not be responsible for errors found on this website, including but not limited to, pricing errors or an incorrect statement of accessories on a particular product.
Ownership and Proprietary Rights
All information contained in this website, unless otherwise stated, is owned solely and exclusively by Masterworks Festival. You acknowledge and agree that all contents and materials available on this website are protected by copyrights, trademarks, service marks, patents, trade secrets, and/or other proprietary or intellectual property rights and laws. By permitting you to access and use this website, Masterworks Festival has not granted you a license of any kind to use this information for any purpose (including, but not limited to, commercial purposes) without the express written consent of Masterworks Festival; however, product information and the online credit application may be printed for your non-commercial, personal use only. You may not otherwise amend, copy, create derivative works from, reverse engineer, display, distribute, edit, license, modify, reproduce, rent, sell, and/or transmit any part of this website. You may not use any meta tags or any other "hidden text" utilizing Masterworks Festival's name or trademarks without the express written consent of Masterworks Festival. In addition, deep linking, direct linking, framing, page-jacking, spoofing, hacking, data-mining and using a robot, spider, or automated device of any kind to monitor or copy our website is strictly prohibited.
Masterworks Festival (and design) is a registered trademark or service mark of Masterworks Festival. Any unauthorized use, replication, or other violations of trademark law will be prosecuted to the maximum extent possible. All other trademarks not owned by Masterworks Festival or its subsidiaries that appear on this site are property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Masterworks Festival.
Masterworks Festival MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION AND RELATED GRAPHICS CONTAINED IN THIS WEBSITE FOR ANY PURPOSE WHATSOEVER. ALL INFORMATION PROVIDED ON OUR WEBSITE IS PROVIDED "AS IS," WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. Masterworks Festival DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT AND ANY WARRANTIES ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE IN TRADE. Masterworks Festival SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COSTS OF REPLACEMENT OF GOODS, LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THE Masterworks Festival WEBSITE, OR FOR DAMAGE RESULTING FROM THE USE OF OR RELIANCE ON THE INFORMATION CONTAINED HEREIN. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR EXCLUSION OR LIMITATIONS ON RELIEF SUCH AS INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
Incentives Offered by Manufacturers
Rebates, customer cash, dealer cash, coupon offers, and other incentives provided by product manufacturers are subject to the terms specified by the manufacturer. These terms include, among others, the time frame of the offer and limitations on quantities and/or combination with other offers.
Usage and Ownership of Customer Information
Links to Third Party Websites
While using this website, you may choose to link to third-party websites that are not affiliated with Masterworks Festival. Masterworks Festival is not responsible for the content of these third-party websites, or any subsequent links, and has no control over the contents found there. For this reason, we do not represent or warrant that the contents of any third-party website are accurate or compliant with state or federal law, or compliant with copyright or other intellectual property laws. All opinions expressed on third-party websites are not necessarily those of Masterworks Festival, and Masterworks Festival does not endorse the contents of these third-party websites in any way. Also, Masterworks Festival is not responsible for webcasting or any other form of transmission received from any linked website. Any reliance on the contents of a third-party website is done at your own risk, and you assume all responsibilities and consequences resulting from such reliance. This may include, but is not limited to, damages that are direct, indirect, special, or consequential. Masterworks Festival is providing these links to you as a convenience only, and the inclusion of any link does not imply endorsement of the site, its contents, and/or any products or services offered by the owner(s) of the site.
Legal Disputes and Choice of Law
If there is a legal dispute of any kind about or arising out of the use of this website, the laws of Indiana will govern such dispute without regard to its conflict of laws rules. You agree that if any part of these terms and conditions is found to be unenforceable, the remainder of these terms and conditions will remain in full force and effect. By using this website you expressly agree and submit to personal jurisdiction and exclusive venue in the state and federal courts located in Indiana.
Violations of Website Agreement
In the event you violate or attempt to violate any part of this Website Agreement, Masterworks Festival reserves the right to terminate your access to this website immediately, at our sole discretion, with or without notice of any kind. We also reserve the right to involve and cooperate with law enforcement agencies, and to pursue a civil lawsuit or criminal prosecution for any and all alleged or actual illegal activities involving this website.
You agree to indemnify, defend, and hold harmless Masterworks Festival from and against any and all claims, proceedings, damages, injuries, losses, costs, and expenses (including reasonable attorneys' fees), relating to your use of this website that leads to any claim against us by a third-party, regardless of the nature of the cause of action or claim.
Severability and Integration
In the event any part of this Website Agreement is found to be unenforceable, the remainder shall continue in full force and effect. You understand and agree that this Website Agreement represents the entire agreement governing your use of this website.
Reservation of Rights
Any and all rights not expressly granted to you in this Legal Notice and this Website Agreement are hereby reserved by Masterworks Festival.
To return or exchange an item, you must contact us within fourteen (14) days of the original ship date. Your items must reach us within thirty (30) days from the ship date. To qualify, you must initiate the return by requesting a return authorization number by emailing email@example.com.
Please ensure that the item is in its original condition including: packaging, manuals, warranties, accessories, security seals, etc. Anything returned that is not in its original condition will receive a refund in the form of a gift card to our store. We will not refund you with a credit to the credit or debit card used to purchase the item, nor will we send a check to you. The item may also be subject to a restocking fee.
Write your return authorization number on the outside of the package. Place a note with your Purchase Order Number inside the package along with the requested service. For your protection, we suggest all returns be sent back by a traceable carrier. The customer must pay all costs related to return shipping as well as costs we incur for credit card fees.
After receiving and inspecting the returned merchandise, we will reimburse your credit card for the purchase price of the item (if the item is in its original condition), less all shipping fees we incur. If you pay by money order, we will refund you by check within fourteen (14) days after we receive the item back. If a refund is requested on an order that qualified for the free shipping option, the shipping fees will be deducted from the refund.
Items received after thirty (30) days will not be accepted for return. We will ship late items back to you. For all returns and/or exchanges:
- Returns and exchanges are handled promptly.
- No COD's will be accepted.
- A restocking fee may apply.
- All sales are final on clearance items, these items may not be returned or exchanged.
Please note: Custom products are not returnable if they were made to your specifications. To return merchandise, use the same packaging. Please include a copy of your packing slip. We suggest shipping your return via a trackable method. You are responsible for insuring items that are sent back to us as we will not be responsible for lost items.
When shipping an item back to us the freight must be prepaid. Please note: When returning items, please include the following information with your return to help us quickly process the return, and correctly verify information.
- Phone Number
- Email Address
- Order Number
Please allow five to seven (5-7) days for your return to be processed. Terms are subject to change without notice.